Privacy Policy

Effective Date: May 11, 2026

Red River Auto Care (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or communicate with us, including through SMS/text messaging services.

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Vehicle information
• Appointment and service details
• Billing and payment information
• Any information voluntarily submitted through forms, phone calls, text messages, or email communications

We use your information to: 

• Schedule and confirm appointments
• Provide vehicle repair and maintenance services
• Send service updates and repair notifications
• Respond to customer inquiries
• Send invoices, estimates, and payment reminders
• Send SMS communications related to your service requests
• Improve our customer service and business operations
• Send promotional or maintenance reminder messages if you opt in

By providing your phone number, you consent to receive SMS messages from Red River Auto Care related to appointments, service updates, repair approvals, reminders, and customer support.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message.

We do not sell or rent your personal information.

We may share information with trusted service providers who assist in operating our business, such as payment processors or communication platforms, only as necessary to provide services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of communications

Red River Auto Care
1616 Jimmie Davis Hwy
Bossier City, LA 71112
Phone: 318-584-6703
Website: www.redriverautocare.co

This Privacy Policy is publicly accessible on our website and linked near all online forms where customer information or SMS consent is collected.