Privacy Policy

Information We Collect

We may collect the following types of personal information:

• Name
• Phone number
• Email address
• Vehicle information
• Appointment and service details
• Billing and payment information
• Any information voluntarily submitted through forms, phone calls, text messages, or email communications

How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Provide vehicle repair and maintenance services
• Send service updates and repair notifications
• Respond to customer inquiries
• Send invoices, estimates, and payment reminders
• Send SMS communications related to your service requests
• Improve our customer service and business operations
• Send promotional or maintenance reminder messages if you opt in

SMS Communications

By providing your phone number, you consent to receive SMS messages from Red River Auto Care related to appointments, service updates, repair approvals, reminders, and customer support.

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying STOP to any message.

Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted service providers who assist in operating our business, such as payment processors or communication platforms, only as necessary to provide services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of communications

Contact Information

Red River Auto Care
1616 Jimmie Davis Hwy
Bossier City, LA 71112
Phone: 318-584-6703
Website: www.redriverautocare.co

Website Privacy Policy Access

This Privacy Policy is publicly accessible on our website and linked near all online forms where customer information or SMS consent is collected.

Privacy Policy

Red River Auto Care, LLC does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.